1RUTHMAE2465's profile

Regular Visitor

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3 Messages

Sat, Jan 2, 2021 9:00 AM

troble sending chosen tv guide channel to tv instead of computer

It used to send my chosen tv requested channel to my tv not it comes up on my computer and starts streaming ??? Help

Responses

Official Employee

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375 Messages

5 m ago

Thanks so much for taking the time to reach out to us regarding your programming and guide concerns. I very much appreciate your patience and greatly apologize for the delay in our response. I know how important the services are to your home and we want to do all that we can to assist. I would love to get to the bottom of the streaming issues. Can you please reach out through private message with your first and last name, name on the account if different, and service address? If you’re having trouble locating this information, you can also reference our world-class MyAccount app to view all of your account details by the simple touch of your fingertips! Please follow the process here to learn how to obtain that information: https://comca.st/3bveg09

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