TNT, TBS, truTV, FXX Issues in 98065

This started 3/26 and still continues today (3/27). TNT, TBS and truTV have horrible stuttering video/audio -- so bad you can't watch it. When I tune to FXX, it fails with error code XRE-03062.

I have restarted all boxes with no success.

Issue reported in zip code 98065, but also in zip code 98029.

The problem occurs on all three boxes, so it seems external. Or is it a hardware problem?

Responses

U

user_p4vquw

2 Messages

5 days ago

** UPDATE **

Channels starting working the evening of 3/27, right after March Madness! Hopefully all is fixed.

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XfinityDilary

Official Employee

•

2K Messages

user_p4vquw Hey there! Thanks for posting on our Community Forums. We appreciate the update. Are the channels still performing properly?

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4 days ago

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Channels and Programming

user_p4vquw

TNT, TBS, truTV, FXX Issues in 98065

user_p4vquw

XfinityDilary

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