Greetings, @user_4h0fsz! I am sorry that your TV service is not working. I know that is a frustrating thing to have happen and not something we want. You did a great job with resetting, checking the cables and sending a system refresh. Our engineers completed some work on the TV service. Customers are reporting that their service is back up and running. Is your service back online?
XfinityRay
Official Employee
•
4K Messages
9 hours ago
Greetings, @user_4h0fsz! I am sorry that your TV service is not working. I know that is a frustrating thing to have happen and not something we want. You did a great job with resetting, checking the cables and sending a system refresh. Our engineers completed some work on the TV service. Customers are reporting that their service is back up and running. Is your service back online?
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