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Saturday, December 2nd, 2023 3:33 PM

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Streaming Apps and Package Downgrade

I currently have the popular TV lineup and am considering downgrading the to the basic 10+ lineup. Will I lose app streaming access to TLC, Bravo, etc.?

Official Employee

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1.9K Messages

1 year ago

Hi, @davidofthemtn!Thanks for reaching out to XFINITY for help with seeing if you would lose streaming access to those channels. I have downgraded my channels too so I understand the importance of wanting to know what channels you can stream after downgrading. We are the right door to knock on in virtual land for help. When downgrading to a lower channel lineup, you will no longer be able to have streaming access to the channels that are not included in your channel tier subscription. Here is a great link to check on the channels that are included with each tier. When looking up the two channels mentioned, I see that you would lose access if you were to downgrade. Make sense? 

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