Thanks for posting on our Community Forums, user_d31ayx! I'm truly sorry to hear about the pixelation issues you've been experiencing with your TV. That’s certainly not the level of service we strive to deliver, and I’d be happy to help you troubleshoot and get this resolved. What troubleshooting steps have you tried so far? Did you try rebooting the TV box manually or through the Xfinity App? Is this affecting all of your channels or just a particular one?
XfinityDilary
Official Employee
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26 days ago
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