Sat, Nov 14, 2020 7:00 AM
Starz was removed from our package, but we were told we would get EPIX instead. When we turn to EPIX, it says a subscription is needed. What gives?
5 m ago
6 m ago
Recall the "statement from Tom".......
A Message from Tom
Hello, I'm Tom Karinshak, Executive Vice President and Chief Customer Experience Officer at Comcast. As a Comcast customer, you are priority number one. We have a dedicated team of employees across the country working hard every day to make sure we deliver the superior experience you deserve. We are here for you. If you have a question or a concern about your service, we have numerous ways you can reach us. Please choose one that's convenient for you and connect with our team.
I'm with you on that........if you say you're going to give us EPIX then give us EPIX or don't say you're going to give us EPIX if you're not going to give us EPIX.
Nobody from Comcast wants to answer, eh?
A downer, but you're pretty much telling it like it is!