Contributor
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49 Messages
Starz leaving Premiere packages?
Can an employee at Comcast confirm if this is true? I hope not. These channel changes are not the thing to do with more and more people cutting the cord. You're going to end up with no customers!
Doug-H
Contributor
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40 Messages
5 years ago
Comcast is hardlyI a monopoly anymore... Lots of TV choices now viable.. AT&T pulled fiber in my neighborhood and offers its service... DTV and Dish are still out there.. Plus all of the streaming only options available today...
Still got Starz but will probably switch to getting it on Amazon after it's gone from Comcast..
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sbw2
Contributor
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207 Messages
5 years ago
Since you have removed all but the main STARZ channel on TV (and most of the the Encore channels), please give us back the STARZ app so that we can watch the programming on other devices, like Roku and Apple TV, which have superior controls, display in 1080, and include the whole library instead of the limited one on Comcast's On Demand. We have been paying to use this app for years, and you have denied us. Now, we still pay the same price (I pay a la carte) for STARZ, so we deserve to have the full service that the app provides. One reason I kept STARZ is because I like scrolling through the channel guide to choose a show to watch live. The more you take that away, the more likely I, and others, will drop STARZ via Comcast and pay less for better service by subscribing directly.
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CJJ8993
Regular Visitor
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2 Messages
5 years ago
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wgzeuner
New Poster
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1 Message
5 years ago
Starz is FREE on Amazon Prime
Starz is FREE on Amazon Prime if u have streaming
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JodieNJ
Contributor
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193 Messages
5 years ago
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eecon1
Contributor
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517 Messages
5 years ago
😅 Many children truly believe things are often FREE these days, because grown-ups are quietly paying their bills.
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Doug-H
Contributor
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40 Messages
5 years ago
Ah yes,,, having Dad subscribe so I can as well...
In my family, some of the streaming is paid by my adult children ( Netflix is one) and shared with family... My non-cable subscribing children around the country have Xfinity logins....
The Starz thing doesn't affect us much except for Outlander which my 36 year old daughter enjoys.. With the Prime Video option, she'll be able to watch on her TV instead of just on her tablet...
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Iam2008
Contributor
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69 Messages
5 years ago
I have had Starz in my subscription & it disappeared. I was told that Comcast/Xfinity can take away any channels you PAY FOR DURING YOUR CONTRACT. I asked if I could start paying less anytime I wanted to during my contract. I actually got a very helpful rep who put it back. I tried to tune it in today & it is gone. Here we go again!
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Iam2008
Contributor
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69 Messages
5 years ago
I just addressed Starz. I also pay for Cinemax. That is gone? I'm not taking this anymore. Repeatedly lied to or mis-informed this past year. Been a customer since the 80's. I get that they are moving towards selling streaming/data, but an agreement/contract is signed in good faith. I sign contracts. Apparently only I have to live up to my end by paying, but Xfinity has in small print that they can remove what you agreed to pay for whenever they please. Of course you can cancel & pay a large fee. I don't think so!
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john991
Contributor
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54 Messages
5 years ago
Hi, just received my newest bill and was I "surprised" to see that instead of a price reduction for the fact that Comcast now includes Epix in my package that they decided to increase the broadcast TV fee to "make up" for it. I know that it is not what happened but it is funny that it has increased at the same time as the other change. Nickles and dimes will kill us all. I guess that my comment about lowering my bill was just a pipe dream and isn't/wasn't ever going to happen but the fact that they can continue to raise the fees for anything is just wrong. There is a point that the Company has to accept it as cost of doing Business and not profit off of everything, next it will be that the electronic bill is using uo to much data to transmit so...
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Doug-H
Contributor
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40 Messages
5 years ago
Pass through fees for broadcast TV is a money grab by the TV stations IMO.. They know that the cable companies ( and also SAT companies) just pass them along.. I am not sure what the deal is with companies like Youtube or HULU taht offerer straming only options... The problem kinda is the DVR is integrated into the cable and gives us rights to the live programming.. There have been fights for years over these fees and the cable companies know that customers are not happy about it but they aren't going to obsorb them it... The option to cut the cord and just watch via antenna and streaming is always there but that adds complexity that many don't want...
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LGaspari
Contributor
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34 Messages
5 years ago
Why can't Comcast be transparent? Starz is included in my package. I've heard rumors that it will be taken off, but no contact from Comcast. If you are changing my lineup, I believe that you owe me and informational email, letter, etc. I have to google around to try to find any info on the subject. If it was a price change or an added channel, you would be informing each and every one of us. When you take something away.......it just disappears. I know, I know, ......pricing, EPIX, for your own good, blah blah blah. Stop insulting your customers and just inform us of changes that will affect us.
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Again
Expert
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31K Messages
5 years ago
Information regarding this can be found in your past billing statements. If you are on autopay it is still your responsibility to read the notices found in your monthly statements.
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LGaspari
Contributor
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34 Messages
5 years ago
Xfinity "contracts" to provide specific premium channels to the customer for the duration of their contract. Since Xfinity is changing the terms of the contract, they should send notification to all customers utilizing packages that include Starz. The notification shouldn't be buried in the small print of a monthly bill. Xfinity certainly has no problem sending letters, emails, texts to the customer for all other notifications. It isn't really asking that much....just to be informed. If I needed to change something in my contract, I would have to directly contact xfinity. It works both ways.
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WhyIotta
New Poster
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1 Message
5 years ago
How can Xfinity just cancel Starz 6 mos. into my 1 yr. new contract with them when it was included in said contract? If they are going to take it out of an individual contract, they need to wait until that contract is renewed, not halfway through!
Xfinity offers substandard service for too much money, but they sure want you to complete a lot of surveys. Trouble is, they clearly don't read them, because their service only gets worse.
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