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tito752
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Contributor

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48 Messages

Mon, Aug 26, 2019 6:00 AM

Starz leaving Premiere packages?

Can an employee at Comcast confirm if this is true?  I hope not.  These channel changes are not the thing to do with more and more people cutting the cord.  You're going to end up with no customers!

 

https://www.cordcuttersnews.com/exclusive-comcast-is-moving-some-channels-to-more-expensive-packages/amp/#referrer=https%3A%2F%2Fwww.google.com&_tf=From%20%251%24s

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Responses

SM95350

Contributor

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24 Messages

2 y ago

OK,  this is for Mr. "Comcast Jessie".  On the one hand, you and Comcast via emails, letters, and notices on our bills are saying that Starz will drop from the "packages" on Dec 10th and still be available as an add-on for $12.00 after that.  And then you say that Starz will not be available - period - as of Jan 1st -no add-ons, no On-Demand etc.  That negotions have stopped.  (Even though this post about the DOJ involvement may say otherwise).  Yet in other posts you infer that Starz via On-Demand will still be available after the 1st of the year.   Stop the confusion and answer me this:  Will I - or will I not - be able to view programming on Starz such as "Outlander" via my Comcast X-1  box by paying you the $12.00 per month in 2020.  Clear up the confusion.  Most of us would at least like a clear and honest answer on this.  Why are you telling us at this point that we can "subscribe" to Starz after Dec 10th when it's really going to be only for for 3 weeks as you are saying now?

durfita48

New Poster

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2 Messages

2 y ago

This is ridiculous, you are taking away the only channel we watch regularly!  EPIX??  What kind of low-budget channel is that!  Thus far you cannot get me wifi to the office in my house and now you are canceling the best channel.  I pay WAY too much money for no service AND no selection.  Buh Bye Comcast!!

eecon1

Valued Contributor

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517 Messages

2 y ago


@Dvrmitch wrote:

I've read all the posts, clicked all the links and can't find the answer to question .........

I already have Epix in my subscription list at $6/mth. When the change occurs will I still be charged for Epix ? Sorry if I missed it 


Assuming you have a Premiere Triple Play that presently includes STARZ and if you also have EPIX as a separate adder for $5.99/mo, then no.  EPIX will be moved into your Premiere and the $5.99/mo fee for EPIX will be eliminated.  I'm in the same situation.

durfita48

New Poster

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2 Messages

2 y ago

We are leaving too, Starz is the only channel we watch regularly.  I got a notice in the mail like we are supposed to thank Comcast for giving us EPIX instead of Starz.

New Poster

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2 Messages

2 y ago

  • Concerning the change from STARZ to EPIX, you can count us OUT! Where was your survey on this change? We ARE EXTREMELY UNHAPPY with you plans to make this change and will be looking at other options of our own.
Zordar

Contributor

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65 Messages

2 y ago

Why is it $12 dollars per month to add STARZ ala carte?  I can subscribe to STARZ  without Comcast for $8.99 via Hulu or via the STARZ app on different platforms. 

john991

Contributor

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54 Messages

2 y ago

Hi, I am NOT defending Comcast but I believe that from the business side of the company that is the point that they are making "we" can buy it cheaper than they can (I don't believe it) So by removing it and charging for it they stand to profit from us. My issue on this as stated before is lower my bill and if I want to replace Starz I will at the lower price from somewhere else and unfortunately this is a point Comcast is missing that they are forcing customers to other sources and wondering why they are losing customers.in the process. To me the replacing of all of the Starz's channels  with an inferior channel and less of them too is like ordering steak and substituting hamburger (it's meat). All in all it still comes down to them breaking a contract but forcing us to continue until the timeframe is over or pay the excessive fees to leave. There are many options but it is a pain in the butt to do and nobody wants to follow through with the process agencies to contact or everyone just cancel the services (won't happen)

eecon1

Valued Contributor

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517 Messages

2 y ago


@djkuula wrote:

 

Sometimes I feel like Comcast has resigned themselves to cable TV eventually being replaced by streaming services, and are just trying to squeeze out as much profit as they can before the cable business dries up instead of trying to evolve in a competitive way.


Actually IMHO it's a smart stradegy to let the portion of customers using Legacy Equipent (and some X1 accounts) who would never stwitch to Comcast's coming streaming model move on down the road on their own.  All the recent channel changes will help expedite this clean-out process of those "never-again" customers.  We often tend to find this typical of all businesses and industries (and nothing personal, just business). As technology advances most customers normally tend to try and move forward and adapt, while those who resist often bog down the whole system.  Just my opinion .... Also hope Comcast is able to aquire Liongate's STARZ Group on attractive terms to benefit current Xfinity customers.

New Poster

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2 Messages

2 y ago

I understand that Comcast has to negotiate contracts with content providers, and they have every right to refuse unprofitable deals. However, dropping channels seems to happen far more often than it used to. For that reason, IMO cable providers should rethink their traditional business model of locking subscribers into lengthy contracts if they can't include reasonable guarantees about the channel lineup. And if they don't rethink it on their own, then government regulators should probably rethink it for them (which it sounds like it might be happening already).

 

Sometimes I feel like Comcast has resigned themselves to cable TV eventually being replaced by streaming services, and are just trying to squeeze out as much profit as they can before the cable business dries up instead of trying to evolve in a competitive way.

john991

Contributor

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54 Messages

2 y ago

Hi, I kind of agree that this is probably a way to "get rid" of customers but a couple points. If they change the "rules" then release the customer from a contract without having to jump through a bunch of hoops. I don't think if Comcast was to purchase Starz (Lionsgate says not for sale) that the customer will benefit because then they would have to "purchase" a new package with new terms. I do believe that many companies are following this line of thinking because some Business course is teaching classes on how to squeeze as much money as possible before you lose a customer.  The other thing is I firmly believe that Comcast (and others) only look at the figures at the end of whatever timeframe they use and if the numbers of customers are roughly the same they don't care how they got there.

Toader1974

Frequent Visitor

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10 Messages

1 y ago

Yeah I've lost/am losing approximately 12 movie channels yet my bill has not changed. HITZ is nothing more than On-Demand that nobody asked for. Epix is okay but if I really wanted it then I'd have paid the $5 or $6 per month for it. Most of my time spent using cable is watching the various movie channels. They're killing the return on investment for me. I will definitely be reducing my package if they drop Starz and if they do not add Cinemax back. And I will definitely cancel next year if they continue with this. 

New Poster

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2 Messages

1 y ago

Well it is cbiviously a profit thing removing Staz which you then want to charge $12 for. On Dec. 10 I will cut the cord and say good bye to triple pay as starz  and the other lost movie channel was why I had tripe play in the first place. You tube t.v which charges $49.95 a month will soon be my provider. It has no boxes etc. which tends to line comcast's pockets with all the other charges. You have a bunch of channels I never watch maybe you should drop them and use that money to pay Starz. It does feel nice to become a cord cutter though I thought I was to old for such actions. Thank you comcast for pushing me into the 21st century. You have become a dinosaur.

renata

Regular Contributor

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89 Messages

1 y ago

So, in addition to removing the provably beloved TCM despite the backlash which never would have happened if it had as low a viewership as Comcast claimed, they are taking away Starz channels as well. They are leaving in Starz westerns and action, but taking away suspense, indieplex and retroplex. In return we get MORE westerns and action. Two western channels and no suspense? No classic? Doesn't seem like the broadening horizons they are trumpeting.

We've been customers since about 1990, but they don't really care. I'm sure after this the next change we will learn of is another increase in prices.

Snip snip

class77

Regular Contributor

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115 Messages

1 y ago

Why should I pay Comcast $12 to view Starz when I can go to Apple or Amazon and get it for $8.99? Once again Comcast, you think way too much of yourselves and expect us to overpay for the priviledge of getting something on your network.

New Poster

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1 Message

1 y ago

Will I get a different network when Stars is canceled? If not will my bill be lowered? If not how can I get in touch with someone too demand it!

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