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tito752
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Contributor

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48 Messages

Mon, Aug 26, 2019 6:00 AM

Starz leaving Premiere packages?

Can an employee at Comcast confirm if this is true?  I hope not.  These channel changes are not the thing to do with more and more people cutting the cord.  You're going to end up with no customers!

 

https://www.cordcuttersnews.com/exclusive-comcast-is-moving-some-channels-to-more-expensive-packages/amp/#referrer=https%3A%2F%2Fwww.google.com&_tf=From%20%251%24s

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Responses

Regular Visitor

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1 Message

2 y ago

Good afternoon:

 

I am concern about seeing in my last billing that Staz is going to be canceled.  As a long time customer who pays her bills on time..we enjoy watching Power, Vida, Outlanders, american Gods, and many other shows that Staz has to offer.    Question is why are you canceling...2 Question..Will we be getting a refund or in this case a cedit for this channel on December 10th.   

 

Waiting for respond

 

Marilyn Canty

Yvette Torres

New Poster

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1 Message

2 y ago

Here's the plan Xfinity, make the deal with Starz by December 31st  OR or pay for my Starz subscription with Amazon Prime!

I only wanted a package with Starz for Power and Outlander! Both return in 2020 and I HAVE to have Starz ! This is NOT an optional thing!! 

 

If my Xfinity package doesn't have STARZ, I don't need it!

New Poster

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1 Message

2 y ago

Ok so you took away Cinemax and now you taking Starz from us. Why are you removing starz.
Beerzz

Frequent Visitor

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11 Messages

2 y ago

DO NOT CANCEL STARZ. What in the WHAT??? Just because Power is ending, STARZ has a lot of awesome shows I'd miss. At the least, you will reduce our bill? You can't have it both ways. Cancel STARZ ...AND keep our money? Life doesn't work that way. Money for a service. If part of the service goes away, we get some of our money back. 

Hector3

New Poster

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2 Messages

2 y ago

I am, but thanks for the advice, i understand that we need to keep putting it out there cause even though most of us agree on a majority of issues we either don’t vote or vote again our own interests due to ignorance on the issues.

New Poster

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1 Message

2 y ago

Changes coming to your
Xfinity TV services

 
We're always working to evaluate our channel lineup and provide our customers with great service at the best value possible. As a result of this work, we're making a few changes to our channel lineup. We wanted to make sure to keep you informed about what's coming.

We're adding ScreenPix to Digital Preferred and removing select StarzEncore channels

Beginning December 12, 2019, you'll be receiving ScreenPix as part of your Digital Preferred package. ScreenPix is a new suite of channels offering a curated collection of classic movies, uncut and commercial-free. This includes ScreenPix Action, ScreenPix Westerns, and ScreenPix Voices, which will feature films with bold perspectives by filmmakers defined by unique visions.

Please note that on December 10, 2019, we'll be reducing the number of StarzEncore channels. StarzEncore Classic, StarzEncore Suspense, StarzEncore Family, StarzEncore Español, IndiePlex, and RetroPlex will be removed from channel lineups.

We will continue to offer StarzEncore, StarzEncore Action, StarzEncore Black, StarzEncore Westerns and associated StarzEncore On Demand content. While our current agreement ends on December 31, we're working hard to reach a deal with StarzEncore to preserve the right to offer you that programming beyond December 31, 2019.

Learn more about ScreenPix and these changes.

Thank you for being an Xfinity customer.

Regular Visitor

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7 Messages

2 y ago

Please work out a deal with stars. One of my favorite channels I've been with you guys ever since you started I get a 2-year renewal every two years and if you drop Stars I will drop Comcast. I pay $279 a month for my services and I expect them to keep up with their end of the bargain and keep my premium channels. You've already cut Cinemax earlier this year and replaced it with something that is is completely useless. I was upset earlier when you cut Cinemax and never contacted me or any of their customers to see what they thought about this. At that time I complained and part of my complaint I pointed out that they should contact their customers and Survey them before they decide to make changes on popular channels. My contract comes up in March and this will very much weight on it.

omegaalpha

Regular Visitor

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4 Messages

2 y ago

Starz is leaving and being replaced by Epix.   I have paid $5.99 per month for

Epix for some time.  It certainly does not replace Starz' series  by a long shot.

FAUguy

Most Valued Poster

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630 Messages

2 y ago


@ComcastJessie wrote:

All,

 

We pay programmers like networks, local TV station owners and others for the ability to bring their programming to you. We regularly review our programming and sometimes make changes to ensure we're offering a wide variety of programming at the best value. We look at a variety of factors, including customer viewership and programming costs when making these decisions.

Given this, we decided to replace all Starz channels included in packages with EPIX. This will help us manage programming costs that are passed on to our customers while continuing to make this content available to those who want to watch it. On December 10, 2019, the following Starz channels and associated on demand content will be removed from packages:

  • Starz
  • Starz Edge
  • Starz in Black
  • Starz Comedy
  • Starz Cinema
  • Starz Kids & Family
     

If you would like to continue to view Starz and Starz On Demand, you'll need to subscribe to Starz a la carte for $12 per month. Learn more about how to add Starz.

 

 

Frequently Asked Questions
What is EPIX?
EPIX is a premium network with several associated channels: EPIX 2, EPIX Hits, and EPIX Drive-In. With EPIX and its associated content, you’ll get unlimited access to hit films, critically-acclaimed original series, documentaries and more, uncut and commercial-free.

Are you dropping Starz?
While Starz is being removed from packages on December 10, if you want to continue to view Starz and Starz On Demand, you can subscribe to Starz a la carte for $12 per month. Our current agreement with Starz ends on December 31. We are working hard to reach a deal with Starz to preserve the right to offer Starz content to our customers beyond December 31. For more information, please see Starz a la Carte Channel Changes.

Can I still subscribe to Starz?
Yes. You can add Starz and Starz On Demand to your TV package. Learn how to subscribe to Starz.

 

Will I be charged for Starz if an agreement is not reached?
If we're unable to reach an agreement with Starz by December 31, we will no longer carry Starz content and you will not be charged.

What will happen to my scheduled DVR recordings?
On December 10, the Starz channels listed above will be removed from our channel lineup. Your DVR won’t record any new or future programming, and you won’t be able to watch the channel anymore. However, you can still watch anything you previously recorded from these channels.
 
 

For additional information on recent Starz changes please see our articles: Starz al a Carte Channel Changes & Adding ScreenPix to Digital Preferred and Removing Select StarzEncore Channels


@ComcastJessie 

I have been a Comcast Customer since 1996.

My past 2 year contract for Preferred Plus Triple Play (2016-2018) was $197 month total. Then when I renewed the plan last year it went to $225. Last month I was forced to shell out $10 month just for TCM since the rest of the channels in the Sports and Entertainment Package I have no need for. This makes the bill $238. And now $12 to add Starz back would make my bill about $250. Compare that to $197 (2016-2018) for the exact same channel lineup. $50/month increase!

Regular Visitor

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2 Messages

2 y ago

If STARZ LEAVE, I LEAVE............

New Poster

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1 Message

2 y ago

Again you remove or relocate channels out of the premiere packages and think you haven't breached the contract you agreed on when we signed up for your service. I don't see any compensation in the monthly bill. When your system goes down ( nine different days in October once for more than 15 hours) you think we should just take it. If we consider leaving you want to charge us for breaking the two year contract but you can do whatever you want and we have little recourse. Most customers don't realize that we have lost WE TV, WGN Investigative Discovery and now STARZ. TCM was moved to a place that will cost us another $9.99 a month to get something we were already paying for. This is totally unacceptable. Next time I visit the Xfinity store I'll look to see if they are wearing masks because they work for robbers.

skintime

Regular Contributor

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204 Messages

2 y ago

Wow, this is insane. Just got the news while watching Power. I've always been a comcast guy but Starz was pretty much the best channel and best on-demand network they had. Thankfully there are lots of other options out there nowadays

New Poster

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4 Messages

2 y ago

Xfinity TV Update: Effective December 10, 2019, Comcast will no longer carry Encore Suspense and Encore Family. For more information about this change, visit xfinity.com/EncoreChanges.


Xfinity TV Update: Effective December 10, 2019, we're adding Epix to the following packages and Starz will no longer be available: Super Triple Play, Super Double Play, Signature Triple Play, Signature Double Play, and the Digital Premier Tier. With Epix and its associated content you'll get unlimited access to hit films, critically acclaimed original series, documentaries and more, uncut and commercial-free. For more information about this change, visit xfinity.com/ EpixChanges.  Epix is not worth it. I used to pay for it and it has 2 shows tops worth watching and the so-called hit movies are old, like your Hitz channels.

 

Xfinity TV Update: Effective December 10, 2019, Comcast will no longer carry Starz Edge, Starz in Black, Starz Cinema, Starz Comedy and Starz Kids & Family. For more information about this change, visit xfinity.com/StarzChanges. So again you cut service in the middle of the series that have begun, smh.

Xfinity TV Update: Effective December 20, 2019, AnyRoom DVR Service will no longer be available for new subscriptions. If you currently have AnyRoom DVR Service, you will continue to receive this service until you make a change or you receive further notice.”   Cutting services and my bill not being reduced, just like my commute service to work. 

New Poster

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4 Messages

2 y ago

When will this be happening. Cinemax, Starz, and the increase in price to keep channel is crazy. You would think that you would want to keep these channels so you don't lose out to the steamng services. 

New Poster

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1 Message

2 y ago

Since they are removing the channels I watch on the Premier level, I will stop paying the Premier prices.  Starter or Preferred for me.  I can get the missing channels I want through other providers, not paying xfinity for channels I used to have.  They have removed Cinemax, TCM, and now Starz, Retroplex, Indieplex, and Encore.  Frustrated!

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