1 Message

Sun, Aug 22, 2021 10:15 PM


No sound on nfl network been calling all day nothing had been done 

Official Employee


278 Messages

2 m ago

Hello @user_bbd2db. I am sorry to hear that you are with out sound on the NFL network. If you are still in need of getting this resolved, please send me a direct message with your first and last name, along with your complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.   


Here are detailed steps to direct message us:  

 • Click "Sign In" if necessary 

 • Click the direct message icon

 • Click the "New message" (pencil and paper) icon 

 • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list 

 • Type your message in the text area near the bottom of the window 

 • Press Enter to send your message 

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