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113 Messages
Thursday, January 2nd, 2020
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Who do I need to contact?
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Accepted Solution
Gold Problem Solver
2.2K Messages
6 years ago
Have you called 800-COMCAST or 800-XFINITY? You could/should also try resetting/powercycling your TV box and maybe modem. That might be the first thing they ask you to do.
Resetting the box worked. Talked with them through Twitter.
Thx!
Accepted Solution
jav6joev
Gold Problem Solver
•
2.2K Messages
6 years ago
Have you called 800-COMCAST or 800-XFINITY? You could/should also try resetting/powercycling your TV box and maybe modem. That might be the first thing they ask you to do.
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sriv94
Contributor
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113 Messages
6 years ago
Resetting the box worked. Talked with them through Twitter.
Thx!
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