Thu, Jan 2, 2020 6:00 PM
Who do I need to contact?
1 y ago
Bronze Problem Solver
Have you called 800-COMCAST or 800-XFINITY? You could/should also try resetting/powercycling your TV box and maybe modem. That might be the first thing they ask you to do.
Resetting the box worked. Talked with them through Twitter.