Frequent Visitor
•
22 Messages
Slow XG2v2-P TV Cable Box
A Xfinity technician replaced my existing XG1v4-A TV cable box with an XG2v2-P TV cable box. It is the master box. I have two other TV cable boxes. This new XG2v2-P box is very slow in loading and changing TV channels and responding to commands from the remote. Is there a faster, alternative TV cable box than the XG2v2-P?
XfinityJon
Official Employee
•
2K Messages
14 minutes ago
Good evening Rick_09357. We can certainly look into this further for you. Before we look into changing the box, we could certainly complete some troubleshooting and diagnostic checks. What troubleshooting steps have you taken so far?
0
0