Contributor
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39 Messages
Showtime and Paramount+ Problem
I pay for Showtime and Paramount+ and I do get showtime. But, when I bring up Paramount+, it asks for a login. It appears that to create a login requires setting up a paid for account. Why doesn’t my Comcast account authorize this automatically?
XfinityRaul
Official Employee
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1.9K Messages
8 months ago
Hello, @user_2rqajx. I hope you're having a great Tuesday, so far. I appreciate you making us aware that you're having to sign up for the Paramount + subscription when you're already paying for Showtime and Paramount +. Have you by any chance checked the status of your subscription on your X1 cable box? If not, please visit this link to learn how https://www.xfinity.com/support/articles/manage-paramount-plus-subscription.
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