18 Messages
SF Giants games in the guide
The games should be showing on the NBC Sports Bay Area channel. They show until the end of May and then from June on they are not showing on the guide why not???
18 Messages
The games should be showing on the NBC Sports Bay Area channel. They show until the end of May and then from June on they are not showing on the guide why not???
XfinityChelseaB
Official Employee
•
1.9K Messages
2 months ago
Hello @user_34se0o, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. To force an update to the Xfinity channel guide, you can initiate a X1 System Refresh. This process can be triggered through the Xfinity X1 Help menu, by saying "System Refresh" into your voice remote, or by pressing the "A" button on your remote. You can also set a daily update time in the Xfinity X1 settings.
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user_34se0o
18 Messages
2 months ago
Well, low and behold after an over an hour on the phone with a representative and it not being fixed I left my house for an hour and came home and for some reason the system updated the programming and all is fine. I can see my San Francisco Giants and they're ready to record
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