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16 Messages

Thursday, May 29th, 2025 10:41 PM

SF Giants games in the guide

The games should be showing on the NBC Sports Bay Area channel. They show until the end of May and then from June on they are not showing on the guide why not???

Official Employee

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1.7K Messages

19 hours ago

Hello @user_34se0o, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. To force an update to the Xfinity channel guide, you can initiate a X1 System Refresh. This process can be triggered through the Xfinity X1 Help menu, by saying "System Refresh" into your voice remote, or by pressing the "A" button on your remote. You can also set a daily update time in the Xfinity X1 settings. 

16 Messages

Hello I just did a system refresh and it has not updated my guide to show any San Francisco Giants games on my channel 720 which is the NBC Bay Area sports channel

16 Messages

3 hours ago

Well, low and behold after an over an hour on the phone with a representative and it not being fixed I left my house for an hour and came home and for some reason the system updated the programming and all is fine. I can see my San Francisco Giants and they're ready to record

Official Employee

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1.7K Messages

That's great to hear! Glad that issue self-corrected, and you can now record and enjoy all of those San Francisco Giants games on NBC Sports Bay Area! 

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