Frequent Visitor
•
13 Messages
Seriously, Xfinity? MSNBC Out on Debate Night?
Is there any rhyme or reason to this? On my lineup, it always seems to be MSNBC that has the most troubles.
Frequent Visitor
•
13 Messages
Is there any rhyme or reason to this? On my lineup, it always seems to be MSNBC that has the most troubles.
XfinityJohnG
Official Employee
•
1.2K Messages
2 months ago
Thank you for reaching out to us here @Cubdukat. If you are still experiencing issues with your service I will be happy to look into that from here for you. Could you send me a direct message with the full name and complete address for your service?
To send a direct message [private message]:
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
- An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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