Scripps channel and Peacock service

Morning,

My Peacock "upgrade" has not worked on my main new box since you Xfinity "upgraded" my cable box.  Spoke with customer support over 3 months ago a few times, they told me the service should be available but the main box says I need to upgrade and pay for Peacock upgrade but CSP said we should have it on the box.  After a few calls they said they dont know when it will be available. 

Should I get a credit for no service since you changed out the box?

Also, since Scripps has been gone in the Nashville area for about 2-3 weeks, will I get a credit for the DVR and the Scripps costs for the show being recorded but have a blank screen? 

Will I get a credit for paying for the streaming services to get CBS shows which have been taped as well as missing the news? 

Assume $2.99 per show based on the current Xfinity costs on their pricing on demand. 

Avg 3-5 show per night from CBS,

1-2 til 7:30 am from CBS.

Miss the NCAA final 4 priceless

Rough estimate $15 night + $6 morning.   $21 per x 6 days x 2.5 weeks.

A good credit for Scripps & DVR would be free TV Xfinity service for 6 months. 

Please advise when you have some time.

Thanks