andyross's profile

Silver Problem Solver

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6.9K Messages

Mon, Mar 1, 2021 9:00 AM

Screenpix program guide

I have noticed that as of today (March 1), all of the Screenpix channels just have "Movie" in the program guide. No actual titles.

Responses

lryranger1

Valued Contributor

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219 Messages

4 m ago

re-group - 2 or 3 days from today could be interesting -- -- 

lryranger1

Valued Contributor

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219 Messages

4 m ago

xfinity Support is on it - they got it

lryranger1

Valued Contributor

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219 Messages

4 m ago

yikes 

ComcastEva

Official Employee

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88 Messages

4 m ago

@lryanger1 We're sorry to hear you are still having these issues. For further assistance please send us a private message and we will be more than happy to assist.

lryranger1

Valued Contributor

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219 Messages

4 m ago

upon March 1 - the grid was out-to-lunch- CORRECT

New Poster

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2 Messages

4 m ago

After spending almost 45 minutes with a very nice xfinity rep trying to explain this problem it is still in limbo....he reset my set top boxes to no avail,was given ticket

#CR954737078...rep said this is first he heard of problem...so I have 5 channels with no guide info...just shows "movie"...channels are Spxvs, spxws, spxxs, SPCA's, postv..

When will this be resolved?

Harry3667

Contributor

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57 Messages

4 m ago

I'm on Garden State Comcast in N.J., and we have no information on the Screenpix onscreen guide.  Movies showing, yes.  Titles, casts, story details, no.  We do have movies listed on there under OnDemand -- and Screenpix IS listed under Premium Channels, so despite someone above claiming that Screenpix isn't a premium channel, apparently it is.

CCShayne

Not applicable

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20 Messages

4 m ago

Hello Peggy1026, thanks for stopping by our Xfinity Forums

to get help with this issue. For you or anyone else that wants account specific assistance, please send us private message at your convenience. Please including your first and last name and the numbers associated with your service address. To send me a private message, click on "ComcastShayne," and then click send a message.

Harry3667

Contributor

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57 Messages

4 m ago

My ScreenPix channel listings are now back online.

shadenw

New Poster

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2 Messages

Where do you find ScreenPix listings?

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