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Wednesday, January 17th, 2024 2:26 PM

Same issue with ESPN people are talking about here.

Unable to view ESPN scrambled video

Fix it or credit my account

Official Employee

 • 

867 Messages

3 months ago

@user_d52g2z

 

This link https://www.xfinity.com/support/articles/tv-troubleshoot-xfinity-app has useful information on to fix your tv services via our awesome Xfinity app.  If our system detects an issue that cannot be fixed through online troubleshooting, you'll have the option to schedule an appointment with one of our technicians. If you are viewing tv services via our cable boxes, I would also recommend doing a hard reset on your cable box by unplugging the power cable from the back of cable box for 0 seconds then plugging back.

 

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