LD

Visitor

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1 Message

Tue, Mar 1, 2022 11:56 PM

Closed

root sports

Wondering if I add the sports channel package to my streaming account if it includes Root sports? When I read the channel lineup for the sports package it said regional sports networks on it. Does that include Root Sports? Wanting to watch the Mariners.

Official Employee

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325 Messages

7 m ago

Hello, @l.david, and thanks for taking the time to submit this inquiry here on the forums. We'd love to go over the sports package with you today, and work through all your questions. Would you be willing to send us a private message with your full name and address?

 

To send a "Peer to peer" ("Private") message:

Click "Sign in" if necessary

-Click the "Peer to peer chat" icon

-Click the "New message" (pencil and paper) icon

-Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears, and the "Xfinity Support" graphic will replace the "To:" line

-Type your message in the text area near the bottom of the window

-Press Enter to send it

 

Visitor

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1 Message

3 m ago

Why is the answer private? I have same question as original poster and would have liked tousee an answer here.

What is wrong with you guys?

user_MikeG

Contributor

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71 Messages

Hello @user_2adb06, I appreciate you reaching out to us! Because channel lineup questions require access to private information, for security purposes, the conversation cannot be displayed publicly. However, I would be happy to assist you with your inquiry privately as well. 

Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.

To send a "Direct Message" to Xfinity Support:

Click "Sign In" if necessary

Click the "Direct Messaging" icon or https://comca.st/3EqVMu7

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

 - As you are typing a drop-down list appears. Select "Xfinity Support" from that list

 - An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it

ThatDonGuy

Problem Solver

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612 Messages

3 m ago

Where do you live? If you live outside of the Mariners' "home area" (as defined by MLB), then even if you could get Root Sports, Comcast would have to black out the Mariners games, both home and away.

Go to this site and enter your ZIP Code; if it shows the Mariners, then you are in the Mariners area, and if it doesn't, then you are not. Yes, I am aware that it is the MLB.TV site, but games are blacked out by MLB.TV only in the areas where that team's regional sports channel can air the games.

(edited)

Visitor

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1 Message

1 m ago

What is going on with Root Sports?  Mariner game is on repeat?

Visitor

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1 Message

1 m ago

[Edited: "Language"] Xfinity fix Rootsports. The Mariners game is stuck in a loop. 

(edited)

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