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Tuesday, June 25th, 2024 11:49 PM

Root Sports NW out in Spokane

Anyone else have Root Sports frozen for them? It has been this way for over an hour.

Visitor

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1 Message

3 months ago

Same problem at two different zip codes in Spokane

Official Employee

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1.7K Messages

Hello user_42fec5, I'm a big sports fan, so I can see how annoying this would be to deal with. Are you getting any error codes or messages on your screen? What troubleshooting steps have you taken on your end? That way we can avoid repeating anything you've tried already.

 

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Official Employee

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859 Messages

3 months ago

 

user_653zp4 This isn't the experience we want you or any customer to have, and my team can help. Are you receiving an error code or message as well? 

 

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