REMOVING CHANNELS WITH NO REPLACEMENT OR COST REDUCTION
You can tell what Comcast thinks about it's customers as they continue to remove channels from line-ups without any notification. They don't replace them with another nor to they reduce the cost. I have a 2 year contract (commitment) with this company and if I chose not to pay my entire bill, as they feel it proper to not deliver my entire line-up as signed up for, they would not be willing to let me do this without ramifications. To delete items within a contract time frame with out compensation or equal replacement is unheard of in the business world. All this is, is Comcast getting their data on how many customers watch a particular channel and then realize that they can make more money by moving it into a more expensive package and break their contract agreement without ramifications to require us to pay more to get what we got before. They feel they are making it right by offering more channels for us to watch, but they fail to understand that if I wanted those channels before...............I would have purchased that package then. Totally an anti-cusomer focused approach to business. This is the second time it has happened in the last 8 months. It's totally unacceptable. I will be giving them the boot soon as they really don't live up to their promises. I am not a letigious person, nor will I be, but what would they do if the entire customer bases gets a lawyer to file a class action lawsuit on them for breaking contracts as the change of the winds. I have been in customer service business for 37 years and would never think of treating my customers this way. Boo for you Comcast.