1 Message
Regarding my channel I added
I just added the family channel to my account and I still can’t view the channels how do I go about watching it
1 Message
I just added the family channel to my account and I still can’t view the channels how do I go about watching it
XfinityShawn
Official Employee
•
863 Messages
1 year ago
@user_5107ba Our team can help you with your channel lineup issues today. To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a live chat.
Click "Sign In" if necessary
Click the "direct messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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