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Visitor

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1 Message

Thursday, February 23rd, 2023 2:40 AM

Closed

RedZone in Ultimate TV?

Is RedZone part of Ultimate TV package like most of the other sports channels? can’t get a straight answer from customer service and the chat bot stinks. Thanks 

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Official Employee

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1.7K Messages

2 years ago

Hello and welcome to Comcast. Thank you so much for reaching out to us today about our Redzone concerns. I am happy to take a look at your account and let you know if Redzone is available on your package or on the Sports Entertainment package. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue. To send a "Direct Message" ("Private") message:

  • Click "Sign In" if necessary
  • Click the "Direct Message” icon (upper right corner of this page)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message
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