Skip to main content

    Support

    Offers

U
user_c71748
1st Topic

1 Message

Saturday, September 30th, 2023 1:54 AM

Closed

Recording

Why is the DVR recording re-runs as new episodes? I have it set for new episodes only and it’s been recording repeats. 


Thank you,

[Edited:PPI]

Question

 • 

Updated 

2 years ago

 • Edited

69

2

0

XfinityAmandaB

Official Employee

 • 

2.2K Messages

2 years ago

Hello @user_c71748 ,Thanks so much for taking a moment out of your day to leave a post on our community forum. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.

0

0

Silly26

New Poster

 • 

9 Messages

2 years ago

I’m having this exact same issue.

1

0

XfinitySheila

Official Employee

 • 

1.1K Messages

@silly26 Hey there! Are you still experiencing trouble with your DVR recordings? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

2 years ago

0

forum icon

New to the Community?

Start Here