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user_da34b0
1st Topic

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2 Messages

Sunday, September 11th, 2022 9:48 PM

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Recording conflicts

I see everyone is experiencing this problem. Even though my DVR is supposed to be able to record 6 programs at a time I can only recorded 2 before I get a scheduling conflict. Why has this not been resolved?

Question

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Updated 

2 years ago

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CCJodie

Problem Solver

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1.3K Messages

3 years ago

.@user_da34b0 Hi there, sorry to learn about the DVR issues. When the error happens, what kind of messaging are you getting on the tv screen? 

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user_da34b0

Visitor

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2 Messages

@XfinityJodie​ Problem has been resolved. Xfinity reset my DVR and now all is well.

3 years ago

0

CCBrian1

Contributor

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367 Messages

Hello @user_da34b0 , thank you for letting us know the issue with DVR was resolved. I'm happy to hear on track. We can help with technical, billing issues, equipment concerns, all aspects of your home service. Would there be anything else I can assist you with? 

I no longer work for Comcast.

3 years ago

0

user_912d76

Visitor

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1 Message

2 years ago

Have they come up with a solution? I get a recording conflict while trying to record two programs at the same time...I should be able to record 6. 

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CCKrystal

Problem Solver

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385 Messages

Good evening @user_912d76. Thank you for letting us know you are experiencing issues while trying to record two programs at once. I know this must be frustrating. We certainly want to help in any way we can. Would you be so kind and submit a new post, so our team can properly help you. We appreciate you following our guidelines. Thanks :)

I no longer work for Comcast.

2 years ago

0

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