user_6b1d32's profile

Visitor

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6 Messages

Wednesday, January 5th, 2022 11:50 PM

Closed

Rearrange Favorite Channels in Stream Beta

If anyone out there from Xfinity reads this post or even cares please redesign the Stream Beta App for Smart TVs. The channels that you put under FAVORITES are arranged by the channel number. I would like to be able to rearrange them in the same manner that Youtube TV allows. I would like to group the channels in favorites by local networks, sports, national networks, and so on. I have not found a method to do that so Xfinity Stream Beta App designers could make that change which would be appreciated but me and other customers.

Problem Solver

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493 Messages

3 years ago

Hi, @user_6b1d32. Thank you for taking the time to bring your experience with the Xfinity Stream app to our attention. This is definitely some great feedback in regard to the management of your favorite channels/content. At this time, the app gives the option to select your favorites and displays them via a list. I see that you've used this function, but in case you would like more information on this feature here is this link that provides more insight on this feature. If you have any other suggestions, please keep them coming! We are always looking to improve our services in any way that we can. 

Visitor

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6 Messages

3 years ago

To Xfinity reps. and Stream Beta design personnel: In the Stream Beta app favorite channels are arranged by channel numbers. Please take a look at the functionality of the Youtube TV app and you will see how you can slide channels up and down and group and arrange them specifically to what you want. This is a function you all need to add.

Visitor

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6 Messages

3 years ago

To Xfinity reps. and Stream Beta design personnel: In the Stream Beta app favorite channels are arranged by channel numbers. Please take a look at the functionality of the Youtube TV app and you will see how you can slide channels up and down and group and arrange them specifically to what you want. This is a function you all need to add.

Problem Solver

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546 Messages

@user_6b1d32

Once again, we very much appreciate you taking the time to provide us with your experience, knowledge, feedback and suggestions. It is vital to our team in order to help us improve not only our products and services but the customer experience as well. Thanks again!

I no longer work for Comcast.

Visitor

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6 Messages

Thank you for acknowledging the postings. Hopefully, design changes to the favorites function in Stream Beta are forthcoming.

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