Re: removing channels

IT DOES NOT WORK TO REMOVE CHANNELS!  PERIOD! BY DESIGN - I HOPE NOT.

We have had a subscription to an international channel set for a couple of months while we had visitors from the relevant countries (now returned due to COVID).  SO we now need to remove that channel set from our subscription.  But when I use this method to remove them, THEY ARE NOT LISTED, so cannot "manage" them.

Looks like you can only add channels via this application, removal still requires a call to CC, WHICH RIGHT NOW REQUIRES HOURS OF WAIT TIME DUE TO THE COVID IMPACTS.

Please explain whu we are therefore not allowed to use these apps to remove channels.

Thanks.