U

Visitor

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1 Message

Tue, May 4, 2021 1:35 AM

RDK 03036

Set up upgrade tower and cable box “smaller one” internet works but tv is telling there’s the error. I have reset it checked wires etc. is there someway I can fix this without having a tech coming out. 

Responses

Official Employee

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212 Messages

1 m ago

Hey there @, thanks for posting to our forums. RDK-03036 is a communication error, usually cleared by confirming the connections on the cable box are secure and then restarting the equipment. If you continue to run into this error after following the above steps, you can contact us here on the forums for further assistance.

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