Visitor
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1 Message
QVC High Definition channel
QVC 1 high definition channel's picture is constantly breaking up both video and sound on one TV box (the one where on demand, etc can be accessed). The other TV box in the same household is fine. This is a basic high definition box. Is anyone having this issue?
XfinityKei
Official Employee
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1.6K Messages
1 month ago
@user_djw I’m sorry to hear about the picture and sound issues you’re having on your box.
Our team is here to help.
Do you have a splitter on any of your cable boxes?
Is that box plugged into a power strip?
Can you check the back of that box, the back of the cable box and the wall outlet to ensure all the connections are finger tight for us?
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