2 Messages

Fri, Sep 23, 2022 12:13 AM

Program remote to work with tv

I need to program my remote to work with tv.



2 Messages

2 d ago

Waiting for instructions to program remote


Gold Problem Solver


24K Messages

1 d ago

I need to program my remote to work with tv.

Please see https://www.xfinity.com/support/remotes.

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Official Employee


205 Messages

Hey @BruceWI am here and would love to help program your remote. 

Could you please send our team a direct message with your full name and full address?


Our team can most definitely take a further look at this issue.


To send a "Direct Message" to Xfinity Support:


Click "Sign In" if necessary


Click the "Direct Messaging" icon or https://comca.st/3EqVMu7


Click the "New message" (pencil and paper) icon


The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there


 - As you are typing a drop-down list appears. Select "Xfinity Support" from that list


 - An "Xfinity Support" graphic replaces the "To:" line


Type your message in the text area near the bottom of the window


Press Enter to send it


See https://comca.st/3KQF8q9r for an example.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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