7

Visitor

 • 

2 Messages

Fri, Sep 23, 2022 12:13 AM

Program remote to work with tv

I need to program my remote to work with tv.

Visitor

 • 

2 Messages

2 d ago

Waiting for instructions to program remote

BruceW

Gold Problem Solver

 • 

24K Messages

1 d ago

I need to program my remote to work with tv.

Please see https://www.xfinity.com/support/remotes.

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

Official Employee

 • 

205 Messages

Hey @BruceWI am here and would love to help program your remote. 

Could you please send our team a direct message with your full name and full address?

 

Our team can most definitely take a further look at this issue.

 

To send a "Direct Message" to Xfinity Support:

 

Click "Sign In" if necessary

 

Click the "Direct Messaging" icon or https://comca.st/3EqVMu7

 

Click the "New message" (pencil and paper) icon

 

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

 

 - As you are typing a drop-down list appears. Select "Xfinity Support" from that list

 

 - An "Xfinity Support" graphic replaces the "To:" line

 

Type your message in the text area near the bottom of the window

 

Press Enter to send it

 

See https://comca.st/3KQF8q9r for an example.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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