arieltf's profile

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Thursday, September 24th, 2020 11:00 AM

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Program Episode Error

I live in the Denver, CO area. The station KTVD (Xfinity Channel 5 or 657) has two episodes of The People's Court airing during the weekdays. The episode at 1:00 pm MT is an old (repeat) episode. The episode aired at 3:00 pm MT is the new episode. However, the Xfinity program guide shows the new episode details on both. This is messing up the recording of the new episode. It defaults to recording the episode at 1:00 pm MT and does not record the episode at 3:00 pm MT. I have the recording options set to record "New and Repeat" episodes, but that doesn't help.

 

I checked the TV schedule on the KTVD website (http://www.my20denver.com/schedule/) and the details are correct: old episode at 1:00 pm and new episode at 3:00 pm. So, I believe the error is with Xfinity.

 

Can someone correct the program guide error or let me know how to get the DVR to record the correct episode?

 

Thanks!

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