MichelleMcD's profile

Visitor

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5 Messages

Wednesday, October 9th, 2024 8:56 PM

Printed Channel Guide

I'm looking for a printable channel guide for my elderly parent. You can print one from the Xfinity site which is 12 pages long. I went to the Xfinity store and they do not have them. I'm looking for the ones that used to come with the monthly bill. If they are available in large font that would be even better.

Official Employee

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700 Messages

3 months ago

@MichelleMcD Hello and good afternoon. Thanks for posting to the community. We appreciate it, and are happy you thought of us to assist. We have the best tools, just like the large print TV channel line up for these situations. I'll post the information below that I found for you. It has the exact info, and steps to take in order to request one successfully. 

How do I request a braille or large print channel lineup?

To request a Braille or large print TV channel lineup, contact Comcast's Accessibility Support Center for Customers with Disabilities.

Note: Once your channel lineup has been formatted and printed, it'll be shipped directly to the address listed on your account (or alternate address, if you provided one when making the request). Please allow 10 business days for formatting, printing and delivery to be completed.

Visitor

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5 Messages

@XfinityBenny​ Thank you very much!! I will check into that now.

Visitor

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5 Messages

Done via chat. Thanks again!

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