upsman4's profile

Frequent Visitor

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17 Messages

Monday, February 20th, 2023 5:01 PM

Closed

Poker Face on Peacock Not Available

Last night we tried to catch up on the great new series "Poker Face" on Peacock. 
When I went to the "Episodes" choice to watch episode 3, all I could get was a trailer for the show. It would loop back to the beginning of the trailer after selecting the episode I wanted. 

Did anybody else have this issue?
I will try logging out of Peacock and try again tonight. 

Accepted Solution

Problem Solver

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311 Messages

2 years ago

Hello @upsman4 we apologize for the issue you've encountered with "Poker Face".

 

I see you mentioned you would try again, log out and log back in to see the episode on Peacock, was this loop cleared after logging out and in?

Frequent Visitor

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17 Messages

@XfinityFelicia​ Yes. I was able to watch the program after logging out and back in. Thanks.

Problem Solver

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311 Messages

2 years ago

@upsman4

 

Awesome, I'm glad you were able to watch the program, and your resolution helped.

 

Sometimes logging out and logging back in helps to reconfigure the system back correctly.

 

We want to thank you for reaching out for support, and fixing your concerns and sharing it with the community.

 

If you ever require additional help, please do not hesitate to create another public post for any of your future account and service needs!

 

 

 

 

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