Contributor

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341 Messages

Wednesday, August 20th, 2025

Please tell the Michigan/Detroit techs that the Tigers game is LONG over and TBS should no longer be blacked out

TBS was showing the Tigers/Astros game last night and the game was blacked out on TBS, as should be the case with blackout rules.

However, it is now almost 8 am, and the station has not resumed regular programming, the game is long over yet the "blackout message" remains.... on all boxes, and even after a restart.

If one of you "Xfinity experts" could pass this along, that would be great.

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Official Employee

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1.9K Messages

2 days ago

westwayneguy88888 we can pass this along to your local market. Thanks for letting us know. We will need a direct message to get this reported because we need some information from your account. Please use the Direct Messaging icon at the top of the page to send your name and service address to "Xfinity Support." It's next to the bell icon on the right side of the page. 

Contributor

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341 Messages

using a friend's account at the moment  - does that matter as long as I can report MY address and name?.... i have also posted in reddit page and provided them my information

Official Employee

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1.9K Messages

westwayneguy88888 thanks for letting us know. It should not matter as long as you're using the service in the home. If we posted on Reddit, we'll avoid creating a duplicate incident report. We appreciate it 😀

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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Contributor

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341 Messages

I am already working with ThomasF on reddit, thank you for reaching out.

I will post back here as to what the results were

Official Employee

 • 

1.9K Messages

 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Contributor

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341 Messages

issue was resolved after your reddit bretheren got involved, not just for me, but for all my friends in the area that had the same issue

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