Visitor
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4 Messages
Pixelization of Channels
This problem is getting worse. Certain channels display a messed up pixelized image and at certain times of the day it seems worse. I’ve tried to put up with it for several months and just can’t anymore. I’ve switched out cables, hard restart TV, diagnostic/restart cable box several times, and nothing helps. I’ve had Xfinity (Comcast) service for several years—same set up—and never had this problem. Please help. I know I’m not the only one.
Accepted Solution
user_cd8016
Visitor
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4 Messages
3 years ago
FYI: Discovered the Xfinity tech installed a splitter. Removed it, reconnected direct to TV box, and the TV works fine. However, Wi-Fi is down. I will replace the splitter with a new one and see if that resolves all issues.
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Accepted Solution
user_cd8016
Visitor
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4 Messages
3 years ago
FIXED! I switched out the splitter with a better professional grade one. The one Xfinity installed is okay, but after reading some online reviews, it often fails (brand name Extreme).
I hope this helps others who have both Internet and cable with Xfinity. The pixelization problem was very frustrating and I’m surprised (not too surprised) that Xfinity hasn’t figured this out. Why recommend customers set up Tech appointments before trying this solution.
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1225
Contributor
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51 Messages
3 years ago
What was the brand that worked? I have a Commscope amplifier and TV signal is always pixelating, freezing, or multiple channels refusing to tune in at all while internet is fine.
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user_c9ee7f
Visitor
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1 Message
2 years ago
I am getting pixelated picture on all the local channels. it started happening all of a sudden....what's going on?
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