Visitor
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3 Messages
Pixelation
Multiple homes in my neighborhood are experiencing pixelation after a recent upgrade. I need this escalated to Network Maintenance.
Visitor
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3 Messages
Multiple homes in my neighborhood are experiencing pixelation after a recent upgrade. I need this escalated to Network Maintenance.
Stuart53
Visitor
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3 Messages
2 days ago
I am trying to find a link to direct messaging to the comcast support team to report the known addresses in my neighborhood with this problem rather than reporting them on a public forum.
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XfinityRichard
Official Employee
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3.7K Messages
1 hour ago
Hi there, @Stuart53 Thanks for reaching out to us on the Forums! We know how frustrating it is to have service issues that your area has been experiencing. We can certainly go over that with you. We noticed you sent a DM as well. Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forums is a violation of Forum Guidelines. In the future, we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a direct message. Since you already sent a DM, we will continue to assist you there!
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