3 Messages
Pixelation and tiling
Major issue with-for the amount of money I spend, it’s terrible. I can’t even host a sporting event viewing at my house because I get no picture. Multiple chats and resets, no solutions
3 Messages
Major issue with-for the amount of money I spend, it’s terrible. I can’t even host a sporting event viewing at my house because I get no picture. Multiple chats and resets, no solutions
XfinityTony
Official Employee
•
888 Messages
2 months ago
@user_vkovqn I am sorry to hear about your TV issues. I also enjoy hosting sport-viewing parties and can imagine how frustrating that would be. I am going to do everything possible to get this fixed for you. I do have a few questions to just lay down the groundwork and check off some boxes.
Are you experiencing this issue on every box?
Does it happen during specific days or on specific channels?
Have you checked your wiring for any damage or wear, splitters with unused ports, or loose connectors?
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