Pixelated picture and noise on TV, but clear when streaming live or recorded shows
This is a follow on to my earlier complaint thread (started 5 March) about this same issue. This problem has been going on for nearly two months. Trying to get to an engineeer via the phone in support is an impossibility.
Rundown on the symptoms/troubleshooting.
Noise and pixelated picture, breakup on the sound, sometimes to the point where the television loses synch, it goes black and remaining that way for minutes before coming back, with just as much noise and pixelation.
Comcast tech dispatched to replace all indoor components (coax cable, X-1 box) Was charged 100 USD for this. No change in symptoms.
Comcast did some 'scheduled maintenance' in the area (no more details available on WHAT they've did maintenance on. No change in symptoms.
Hooked different television to the HDMI cable on the X1 box. No change in Symptoms (all indoor equipment has been changed out at this point in time) Results, you guessed it, NO CHANGE IN SYMPTOMS.
Comcast doing additional Scheduled Maintenance in the area. Pictured just as screwed up as ever.
Now for the better information. No matter how screwed up the Television picture was, my STREAMING service to my PC was crystal clear.
When will my signal be clean again, Comcast?