Visitor
•
1 Message
Peaock Activation
I posted the following issue four days ago on Reddit (r/Comcast_Xfinity), including screenshots which Xfinity says were downloaded and added to the "ticket" from my Imgur upload. Note: I don't have a "ticket" number.
I’ve been trying to activate my peacock for over a week, but the Xfinity Assistant link drops me onto Peacock's standard retail payment page, and when trying from the subscription page, Peacock replies that my emails (I’ve tried four, two of which I never use) are throwing "already associated" bugs.
I have exchanged messages with XfinityJeff and XfinityDuron.
XfinityJon
Official Employee
•
1.8K Messages
11 hours ago
Good evening user_5int11 we can certainly look into this further for you. I will need some additional information.
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
As you are typing a drop-down list appears. Select "Xfinity Support" from that list
An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window and press Enter to send it.
0
0