Zcuda's profile

Contributor

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33 Messages

Thursday, March 19th, 2026 11:06 PM

Peacock

I have closed caption turned off everywhere and yet closed caption will not leave Peacock. It is so frustrating. Xfinity has gotten so bad lately

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Official Employee

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2.1K Messages

14 hours ago

 

Zcuda Thanks for reaching out with your concerns! To turn off closed captions on the Peacock app, pause the video, select the Subtitles & Audio icon in the top or bottom menu, and choose "Off". On many devices, you may need to allow up to 30 seconds for the captions to disappear. If that does not resolve the issue I would try checking in with Peacock custopmer support at https://www.peacocktv.com/help/article/contact-us-in-customer-service.

 

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