Good evening user_cwk9eo. I can certainly understand the frustration if you are unable to watch anything on Peacock currently. You have reached the right team, and I will be happy to assist you further. I do have a few questions to help me better understand the situation. When you go to watch Peacock, are you getting any specific error messages? Or is it just saying in order to view content you need a subscription? How recently did you activate the Peacock subscription?
Have you tried going here https://www.peacocktv.com/ to make sure your account is activated?
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XfinityJon
Official Employee
•
1.3K Messages
4 months ago
Good evening user_cwk9eo. I can certainly understand the frustration if you are unable to watch anything on Peacock currently. You have reached the right team, and I will be happy to assist you further. I do have a few questions to help me better understand the situation. When you go to watch Peacock, are you getting any specific error messages? Or is it just saying in order to view content you need a subscription? How recently did you activate the Peacock subscription?
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