Visitor

 • 

2 Messages

Friday, June 26th, 2026 1:38 PM

Peacock Unlinked

I am a diamond member and was receiving peacock at no charge. About a week ago I changed my plan, and it will not link up to my TV. It says active and when I go to peacock and enter my email address it says that email is already on file. All it does is want me to choose a plan. I think when the new plan started the code infinity uses came unlinked. Any help would be appreciated.

Oldest First
Selected Oldest First

Official Employee

 • 

3.1K Messages

4 hours ago

 

user_g020qd Hello! Thank you for reaching out to us here on our Community Forum. We are sorry to hear that you're having some issues. Changing your plan should not have caused Peacock to unlink itself. Are you able to log into Peacock on a phone or tablet, and does it still show you have Peacock Premium at no cost?

 

forum icon

New to the Community?

Start Here