Apeman79's profile

Visitor

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1 Message

Thursday, April 18th, 2024 11:22 AM

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Peacock premium stopped working

I have peacock premium thru my platinum rewards and it has stopped working. I can log in to peacock, but it is now asking me to pick a subscription plan to pay for. Please advise. 

Official Employee

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1.6K Messages

7 months ago

Hello, @Apeman79. I'm sorry to hear you're getting this subscription error message when attempting to log into Peacock. I'd be more than happy to review your account to see what's causing this problem.

 

 In order to get started, can you please send me a private message to Xfinity Support by clicking the chat icon in the top right?

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