2 Messages
Peacock Premium PLUS
I want to get Peacock Premium PLUS but can't figure out how to add it onto the free Peacock Premium service. If I can't, I'd rather cancel my free Peacock. I've tried to manage it through Settings/Apps and Subscriptions but it's not there. How can I change my Peacock service?
XfinityRichard
Official Employee
•
1.4K Messages
1 year ago
Hi there, @user_gy8eoe Thank you so much for taking the time out of your day to reach out to us.
Unfortunately, there is no way to upgrade from traditional Peacock Premium to Plus. Removing the service is not an option as well since it is provided at no cost to you. Below is a great FAQ for all things related to this new Peacock format.
https://www.xfinity.com/support/articles/peacock-subscription-faqs Applicable to your question: ****Can I upgrade to Peacock Premium Plus if I receive Peacock Premium from Xfinity?
If you receive Peacock Premium through NOW TV, Gigabit speed internet or Xfinity Rewards, you cannot upgrade to Peacock Premium Plus through Xfinity at this time.****
You can absolutely pay stand alone for Peacock Premium Plus, that would just need to use a separate email than your existing login. You can set that up on our Peacock website at the link here below.
https://www.peacocktv.com/plans/all-monthly -Richard
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