Peacock Premium Plus - how to upgrade

I was able to activate my Premium Plus and it works fine.  

However, how do I upgrade to Premium Plus?  

The FAQ says to contact Peacock to get a special upgrade, however they have NO human chat/phone. Only a Bot.  There is no way, that I can find, to talk or chat to a human to help

Any ideas/help?

Peacock Subscription Changes on June 26, 2023 and FAQs - Xfinity Support

I previously purchased Peacock Premium Plus as a $5 add-on. Can I keep my Peacock Premium Plus subscription?
If you’d like to keep Peacock Premium Plus, you can redeem a limited offer from Peacock to continue watching. To redeem this, you’ll need to contact Peacock Customer Support directly.