Peacock Premium is activated but I can't use it

it shows I have peacock premium activated but when I go to login with my xfinity credentials on to peacock - it asks for paid plan. Peacock doesn’t have any of the emails I use so I have no idea how to login. Xfinity support told me to use both emails that they have along with username and phone number and nothing seems to work. I am so frustrated after spending hours on support and then being told we will look into it. Is there anyone who knows how to fix this? I just need to know how to login 😭