4 Messages
Peacock premium & billing
I signed up for peacock through Xfinity and it was well is free but it also has adds and I want to upgrade it to premium with billing through Comcast (peacock directs me to Xfinity) but everything I can find on this site says I can only manage it through a flex box but I don't have a flex box.
So if I don't have a flex box is there any what whatsoever to manage my peacock plan and get premium for an additional $6 a month or am I now out of luck? If I am that's pretty ridiculous.
Thanks I appreciate it & take care.
XfinityJoe
Official Employee
•
471 Messages
9 months ago
Hi there @user_htkg0x We would be happy to look into this with you. Please send us a DM with your full name and address to Xfinity Support.
To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
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