Visitor
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4 Messages
Peacock plan activated but says im not subscribed
As the subject says: Peacock plan activated but says im not subscribed
Xfinity activation site says my peacock is activated. When I log in on the peacock website I am told I am not subscribed.
XfinityVianney
Official Employee
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2K Messages
28 days ago
Hello, thank you for reaching out and creating a new post. I hope you are doing great today. I see you activated Peacock, but it's asking you to subscribe when you log in. I'm sure that was confusing to see. That said, we'll do our very best to help.
When this occurs, many times, it's the result of using the wrong profile or possibly having another email/username linked to the free account. Have you contacted Peacock directly to check if there is another login that may be linked to you or a previous subscription you mayh have had before?
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