Good afternoon @user_n0zfgv, and thank you for reaching out on our Community Forums with your Peacock concerns, we appreciate your time and assure you that you've reached the right team to help! I hope you are otherwise enjoying your holiday weekend and hope you have a fun and safe Labor Day!
I see that you stated you activated your Peacock offer but its stopped working and is asking you to subscribe. To confirm, was it working prior to then? Are you logging in with your XFINITY ID? Please let us know as we are happy to work through some troubleshooting steps.
XfinityAlyssaA
Official Employee
•
1.6K Messages
2 months ago
Good afternoon @user_n0zfgv, and thank you for reaching out on our Community Forums with your Peacock concerns, we appreciate your time and assure you that you've reached the right team to help! I hope you are otherwise enjoying your holiday weekend and hope you have a fun and safe Labor Day!
I see that you stated you activated your Peacock offer but its stopped working and is asking you to subscribe. To confirm, was it working prior to then? Are you logging in with your XFINITY ID? Please let us know as we are happy to work through some troubleshooting steps.
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